Included CD-ROM:
Direct from POS Software Vendor:
Alternative: Windows Update (Limited success): xprinter xp-c260m driver
Standard drivers often crash or require a full application restart if a receipt printer runs out of paper mid-job. The XP-C260M driver currently buffers the print job, but if paper isn’t loaded within 15 seconds, the job fails and disappears.
When you plug in the printer, Windows will try to install a default driver. Cancel this automatic process. Included CD-ROM:
Mac users often struggle with POS hardware. Here is the specific path for the xprinter xp-c260m driver on macOS.
Troubleshooting Mac: If the printer prints raw ESC/POS commands instead of a receipt, your POS software is sending data the driver cannot interpret. You may need to use "Network Printing" via Ethernet instead of USB. Direct from POS Software Vendor:
A driver is a translation layer. Your computer speaks complex operating system languages (Windows API, macOS frameworks). The printer speaks ESC/POS (Epson Standard Code for Point of Service). The xprinter xp-c260m driver translates commands from your POS software (like Loyverse, Square, or Retail Pro) into a language the hardware understands.
Without the correct driver, your computer will not recognize the printer, or it will print garbled text, random symbols, or nothing at all.
Before diving into downloads and installation, it is essential to understand why the driver is necessary.