The Hardware Information Does Not Match With Your Dongle Autodata Hot -

Autodata (and Sentinel) provides a diagnostic tool. Look for haspdump.exe or HardwareID.exe in the Autodata installation folder.

Example output:
PC Fingerprint: 12AB-34CD-56EF
Dongle Fingerprint: 78GH-90IJ-12KL → Mismatch confirmed.

Plug the dongle into a different PC that has Autodata installed (or install a trial). If the same error appears, the dongle itself may be faulty or blacklisted. Contact Autodata support. Autodata (and Sentinel) provides a diagnostic tool

A: No. "Hot" here refers to "Hot Activation" (live online verification). It has nothing to do with temperature.

The dongle requires a specific driver (Sentinel HASP/LDK Run-time Environment). If Windows updates automatically replace this driver, or if you plug the dongle into a different USB controller (e.g., from USB 2.0 to USB 3.1 or a powered hub), the system may temporarily misidentify the hardware signature. A: Possibly, but it’s an extreme measure

When launching Autodata, the software displays an error message indicating that the current system hardware information does not match the hardware profile stored on the Autodata USB dongle (license key). The software fails to proceed beyond the license verification stage.

A: Possibly, but it’s an extreme measure. If the dongle is bound to a hardware ID that changed, a clean Windows install will not help—only Autodata support can reset the binding. Autodata (and Sentinel) provides a diagnostic tool

Provide them with:

They can remotely reset the binding or issue a replacement dongle.