Fee Mediator — Surat Perjanjian Komitmen

A robust Surat Perjanjian Komitmen Fee Mediator is not a one-size-fits-all template. Based on best practices in Jakarta's arbitral centers (BANI, MAPI), here are the non-negotiable clauses:

A well-drafted agreement typically includes:

  • Allocation of Costs: How the fee is split between the parties (e.g., 50/50, pro-rata, or as agreed).
  • Commitment Clause: A clause stating that the fee is due regardless of whether a settlement is reached, unless the mediator withdraws due to a conflict of interest or misconduct.
  • Payment Schedule: Advance deposit (retainer) and final payment deadlines.
  • Cancellation Policy: Fees for late cancellations (e.g., 100% fee if cancelled less than 48 hours before the session).
  • Dispute Resolution for the Agreement itself: A clause specifying that any dispute over the mediator’s fees will be resolved through expedited arbitration or a different mediator (to avoid bias).

    • The Scenario: The mediator is an old friend of the family. "Don't worry, we'll settle the fees later." The Consequence: After the dispute is resolved, the parties feel the mediator didn't "work hard" and pay only 20% of the standard rate. The Solution: Put the "friends and family discount" in writing. A low written fee is better than a high verbal one that is never paid.

    By following this guide, mediators and disputing parties in Indonesia can establish a clear, fair, and enforceable fee commitment—protecting the mediator’s time while encouraging serious participation in the mediation process.

    The word "Komitmen" is crucial. In many Indonesian disputes, parties are emotionally charged. A party might agree to mediation verbally, only to walk away after three hours of sessions, refusing to pay because "nothing was resolved." A komitmen letter eliminates the defense of onvoorziene omstandigheden (unforeseen circumstances) regarding payment.

    Add a success fee clause if:

    Sample success fee wording:

    “Jika mediasi berhasil, para pihak sepakat membayar tambahan Fee Keberhasilan sebesar 2,5% dari nilai objek sengketa atau minimal Rp5.000.000, mana yang lebih besar.” Surat Perjanjian Komitmen Fee Mediator

    SURAT PERJANJIAN KOMITMEN FEE MEDIATOR
    (Mediator Fee Commitment Agreement)

    Nomor: [001/Med/IV/2026]
    Tanggal: [Insert Date]

    Pasal 1 – PARA PIHAK

    Pasal 2 – MAKSUD DAN TUJUAN

    Para pihak bersepakat menunjuk MEDIATOR untuk memediasi sengketa [describe dispute briefly]. Para pihak berkomitmen membayar Fee Komitmen kepada MEDIATOR sebagai imbalan atas waktu dan tenaga MEDIATOR, terlepas dari berhasil atau tidaknya mediasi.

    Pasal 3 – BESARAN FEE KOMITMEN

    Fee Komitmen ditetapkan sebesar Rp [amount] (terbilang: … Rupiah), tidak termasuk PPN jika ada. A robust Surat Perjanjian Komitmen Fee Mediator is

    Pasal 4 – CARA PEMBAYARAN

    Pasal 5 – SIFAT FEE KOMITMEN

    Fee Komitmen bersifat tidak dapat diminta kembali (non-refundable) dalam hal:

    Pasal 6 – KEWAJIBAN MEDIATOR

    MEDIATOR wajib:

    Pasal 7 – FEE KEBERHASILAN (Opsional)

    Jika mediasi berhasil mencapai Perdamaian, para pihak sepakat membayar Fee Keberhasilan sebesar Rp [amount] atau [X]% dari nilai perdamaian, dibayarkan paling lambat 7 hari setelah perjanjian perdamaian ditandatangani. Allocation of Costs: How the fee is split

    Pasal 8 – PENYELESAIAN PERSELISIHAN

    Setiap perselisihan yang timbul dari Perjanjian ini akan diselesaikan secara musyawarah. Jika tidak tercapai, para pihak memilih domisili hukum tetap di Pengadilan Negeri [City].

    Pasal 9 – PENUTUP

    Perjanjian ini dibuat dalam rangkap 2 (dua) bermaterai cukup, ditandatangani oleh para pihak, dan mengikat sejak ditandatangani.

    | MEDIATOR | PIHAK PERTAMA | PIHAK KEDUA | |--------------|--------------------|------------------| | (ttd & nama) | (ttd & nama) | (ttd & nama) |

    The Scenario: After the mediation fails, one party asks the mediator for litigation strategy advice. The Consequence: The mediator gives advice but doesn't charge extra. Conflict of interest arises. The Solution: The Surat must include: "Fee ini hanya untuk jasa mediasi. Setiap konsultasi hukum di luar mediasi dikenakan tarif terpisah berdasarkan perjanjian terpisah."