When tracking your repair or searching for information regarding this address, seeing a status regarding "IMEI fixed" generally refers to one of three scenarios:
1. Successful Board Replacement (The Common Fix) Many Samsung repairs involve replacing the main motherboard. If your device had a critical hardware failure or a "blacklisted" IMEI due to a previous error, the repair center may have replaced the board. A new board comes with a new IMEI. In this context, "IMEI fixed" means your device has been assigned a clean, working serial number and is ready for use.
2. Blacklist Removal (Rare) Occasionally, a phone may be incorrectly blacklisted by a network provider. If you proved ownership and Samsung cleared the error, the status would change from "Blocked" to "Fixed" or "Active." This confirms the phone is now cleared for use on mobile networks. samsung po box 12987 dublin ie imei fixed
3. Warranty Validation Sometimes "fixed" is simply a status update in the backend system confirming that the IMEI matches the warranty claim and the repair has been authorized and completed.
Once repaired, the phone will have a new IMEI. You must register this new IMEI with your carrier. Keep the repair invoice as proof of legitimate change. When tracking your repair or searching for information
Here is the critical distinction that most online forums fail to make:
| Action | Possible? | How Samsung Dublin handles it | |--------|-----------|-------------------------------| | Software-based IMEI restoration | ❌ No | Samsung does not offer remote or mail-in software patching to rewrite IMEI numbers. This is illegal in most countries. | | Motherboard replacement | ✅ Yes | If the IMEI is corrupted due to hardware failure, Samsung will replace the motherboard, which comes with a new, legitimate IMEI. | | Blacklist removal | ❌ No | Samsung cannot remove a carrier blacklist. Only the original owner or carrier can. | | Out-of-warranty repair | ✅ Yes (paid) | You can send the phone to Dublin for diagnosis, but a motherboard replacement is often as expensive as a new phone. | Here is the critical distinction that most online
Key takeaway: Sending your phone to PO Box 12987 will not “fix” your existing IMEI. Instead, if the IMEI issue is hardware-related, Samsung will replace the part that holds it—effectively giving your phone a brand new identity.