Same Serial Number Found On Another Coldfusion Serverthe Server May Be Out Of Compliance Fixed -
Log into each ColdFusion Administrator (or check cfusion/lib/license.properties) and note the serial number. Cross-reference with your Adobe licensing portal.
| Step | Action | |------|--------| | 1 | Identify all servers with same serial | | 2 | Choose the primary license holder | | 3 | Deactivate extra servers | | 4 | Reactivate main server | | 5 | Clear license cache if necessary | | 6 | Test compliance and functionality | | 7 | Implement prevention measures |
Save this as license-check.cfm on your server to alert you before compliance drifts: Save this as license-check
<cfset licPath = expandPath("cfusion/lib/license.properties") />
<cfif fileExists(licPath)>
<cfset content = fileRead(licPath) />
<cfif findNoCase("same serial number", content) or findNoCase("out of compliance", content)>
<cfmail to="admin@example.com" from="server@example.com" subject="ColdFusion License Alert">
License violation detected on #cgi.server_name#. Check license.properties immediately.
</cfmail>
</cfif>
</cfif>
Check the current server’s license status
In ColdFusion Administrator:
Look for “grey” or test servers
Staging, development, or backup servers sometimes accidentally use the same production serial. Check the current server’s license status In ColdFusion
Before fixing the error, you must identify which scenario applies to you:
The fix depends entirely on your deployment architecture and license entitlement. or two Load Balanced nodes):
Scenario A: You are migrating servers (The most common scenario) If you are moving from an old server to a new one, you are allowed to use the license on the new machine, provided you decommission the old one.
Scenario B: You need both servers running (Production + Staging/DR) If you have two servers running simultaneously (e.g., a Live server and a Staging server, or two Load Balanced nodes):
Scenario C: Developer Edition Conflicts If you are using the free Developer Edition (which is free but limits access by IP) and see this error: