Same Serial Number Found On Another Coldfusion Serverthe Server May Be Out Of Compliance Fixed -

Log into each ColdFusion Administrator (or check cfusion/lib/license.properties) and note the serial number. Cross-reference with your Adobe licensing portal.

| Step | Action | |------|--------| | 1 | Identify all servers with same serial | | 2 | Choose the primary license holder | | 3 | Deactivate extra servers | | 4 | Reactivate main server | | 5 | Clear license cache if necessary | | 6 | Test compliance and functionality | | 7 | Implement prevention measures |


Save this as license-check.cfm on your server to alert you before compliance drifts: Save this as license-check

<cfset licPath = expandPath("cfusion/lib/license.properties") />
<cfif fileExists(licPath)>
    <cfset content = fileRead(licPath) />
    <cfif findNoCase("same serial number", content) or findNoCase("out of compliance", content)>
        <cfmail to="admin@example.com" from="server@example.com" subject="ColdFusion License Alert">
            License violation detected on #cgi.server_name#. Check license.properties immediately.
        </cfmail>
    </cfif>
</cfif>
  • Check the current server’s license status
    In ColdFusion Administrator:

  • Look for “grey” or test servers
    Staging, development, or backup servers sometimes accidentally use the same production serial. Check the current server’s license status In ColdFusion


  • Before fixing the error, you must identify which scenario applies to you:


    The fix depends entirely on your deployment architecture and license entitlement. or two Load Balanced nodes):

    Scenario A: You are migrating servers (The most common scenario) If you are moving from an old server to a new one, you are allowed to use the license on the new machine, provided you decommission the old one.

    Scenario B: You need both servers running (Production + Staging/DR) If you have two servers running simultaneously (e.g., a Live server and a Staging server, or two Load Balanced nodes):

    Scenario C: Developer Edition Conflicts If you are using the free Developer Edition (which is free but limits access by IP) and see this error: