The Sagemcom CS 50001 is a dual-band router/gateway manufactured by Sagemcom, a French company specializing in broadband communication devices. In the context of Claro Colombia, this device acts as the central hub for your home internet. It converts the incoming fiber optic signal into usable Ethernet and Wi-Fi signals.

Unlike older ADSL modems, the Sagemcom CS 50001 is designed for modern, high-speed connections (100 Mbps, 300 Mbps, 600 Mbps, or 1 Gigabit plans). It features advanced wireless standards and multiple integrated features that make it a robust tool for home networking in cities like Bogotá, Medellín, Cali, and Barranquilla.

Claro’s firmware disables or hides crucial features:

This device is the standard "black box" provided to subscribers who do not opt for the advanced "Claro Box" (IPTV/Android-based) or a DVR unit. Its capabilities include:

The device updates automatically overnight. Do not turn off the modem between 2:00 AM and 4:00 AM if you want updates to install smoothly.

| Test | Ethernet | 5 GHz (3m, LOS) | 2.4 GHz (10m, 2 walls) | |------|----------|----------------|------------------------| | Speedtest (Claro server) | 920 Mbps | 680 Mbps | 110 Mbps | | iPerf3 LAN (to NAS) | 940 Mbps | 580 Mbps | 85 Mbps | | Latency (idle) | 12 ms | 14 ms | 22 ms | | Latency (under 90% load) | 32 ms | 68 ms | 210 ms |

2.4 GHz collapses under load – don’t use it for streaming or gaming.