The portal itself is free for all active RAKEZ license holders. However, certain transactions processed through the portal (e.g., visa applications, license amendments) carry government or service fees.
| Role | Typical Access | |------|----------------| | Business Owner | Full access: license, visas, financials, signing authority | | HR Manager | Visa applications, employee records, labor contracts | | PRO | Government transactions, document attestation | | Accountant | Invoices, payments, VAT certificates | | View-only Auditor | Read-only access to compliance and reports |
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The RAKEZ Portal 360 login is the gateway to a 24/7 digital "command center" for business owners operating within the Ras Al Khaimah Economic Zone (RAKEZ). It is designed to remove the need for physical visits by centralizing administrative tasks like licensing, visa applications, and payments into a single online dashboard. Key Features of Portal 360
Unified Digital Identity: Users can log in using UAE PASS, which integrates national digital signatures. This allows you to legally sign official documents, such as a Memorandum of Association, remotely.
Comprehensive Service Access: From the Portal360 platform, you can submit business setup applications, renew licenses, and track the status of service requests in real-time.
Financial Management: The portal includes an E-Wallet that can be topped up via credit cards, Apple Pay, bank transfers, or even cash at Al Ansari Exchange branches.
Integrated Business Support: It serves as a one-stop shop for value-added services, including Zoho software credits and Amazon seller onboarding support. Accessing RAKEZ Services
While the portal is the primary digital tool, RAKEZ maintains several physical hubs for specialized needs like biometrics or industrial operations: Portal360 - RAKEZ rakez 360 login
To access the RAKEZ Portal 360, you can use the official Login Portal. This platform is designed for Ras Al Khaimah Economic Zone (RAKEZ) clients to manage business services like license renewals, visa applications, and financial transactions. How to Get Your Login Credentials
If you are a new user or don't have your credentials yet, you must complete the following steps to "generate" the necessary paperwork:
Download the Form: Obtain the Undertaking Letter for Credentials Form from the official RAKEZ website.
Fill and Sign: Complete the form with your company's official email address. It must be signed and stamped by the company shareholder or manager listed on the license.
Submit: Email a scanned copy of the signed and stamped form to customerservice@rakez.com. RAKEZ will then send your portal credentials via email. Services Available on Portal 360
Once logged in, you can generate various official documents and "papers" including: Portal360 - RAKEZ
Portal 360 is the comprehensive digital service platform for the Ras Al Khaimah Economic Zone (RAKEZ)
. It is designed to provide clients with 24/7 access to business management tools, allowing for the processing of applications and service requests without visiting a physical office. Login & Registration Guide To access the RAKEZ Portal 360 login page , existing clients must first obtain official credentials. Step 1: Complete the Form The portal itself is free for all active
: Download and fill out the "Undertaking Letter for Credentials" form from the RAKEZ website Step 2: Verification
: The form must be signed and stamped by the company shareholder or manager named on the business licence. Step 3: Submission : Email the scanned, signed form to customerservice@rakez.com
. Once verified, RAKEZ will send your username and password via email. Key Portal Features
The platform centralises several administrative and operational tasks for UAE-based businesses: Company Dashboard
: View essential company information and download digital documents. Licence Management
: Initiate renewal requests and track the status of current licences. Visa Services
: Apply for entry permits, manage visa renewals, and book medical fitness appointments. Financial Tools : Access an e-wallet for payments and request bookkeeping or accounting services Service Tracking
: Real-time status tracking for all active service requests. RAKEZ Mobile App Related search suggestions: (functions
For on-the-go access, RAKEZ offers a mobile application on the Google Play Store
that mirrors the Portal 360 functionality, including push notifications for important reminders and appointment booking. Google Play Contact & Support
Once logged into RAKEZ 360, users can:
| Category | Specific Actions | |----------|------------------| | Licensing | Renew license, amend license data, add activities, cancel license | | Visa & Immigration | Apply for new visas, renew/ cancel visas, manage dependents, request labor cards | | Establishment Card | Apply for or renew establishment cards (MOL/EID requirement) | | Financial | View invoices, pay fees (license, visa, administrative), download receipts | | Leasing | Manage tenancy contracts for office/warehouse, request maintenance | | Compliance | File annual returns, submit audit reports (if applicable), update shareholder info | | User Management | Add/remove sub-users, assign roles (e.g., “View only,” “Financial,” “Full control”) |
The login portal is designed for:
Forgetting credentials is common, especially for business owners juggling multiple portals. Here is the recovery flow:
If you no longer have access to the registered email: You cannot reset the password independently. Contact RAKEZ’s Relationship Manager or the Customer Happiness Center with your trade license copy and proof of identity (passport/Emirates ID) to request a manual reset. This process may take 24–48 hours.