If the software crashes on startup or shows "Device Not Found," follow these steps:
1. Compatibility Mode:
2. Language Settings:
3. Database Errors:
1. Unboxing:
2. Connection:
| Problem | Likely Fix | |---------|-------------| | Device not recognized | Reinstall CH340 driver; try different USB port (USB 2.0 preferred) | | Software says “Port in use” | Close other programs; restart PC; change COM port number in Device Manager → Advanced | | Scan starts but no data changes | Ensure both hand sensors are held firmly, skin not too dry (moisturize palms slightly) | | Error: “Please connect device” | Check USB cable; try another cable; reinstall driver | | Software crashes on launch | Run as Administrator; set Windows compatibility to Windows 7 or XP SP3 | quantum resonance magnetic analyzer 63 install
The device sends a low-frequency electromagnetic wave through the body via a headphone-jack-style sensor. The software compares the returning resonance frequencies against a built-in database. Without proper driver installation, the PC cannot communicate with the sensor.