If you need me to help locate the exact driver for your specific NCR model number, just reply with the full model (e.g., NCR 7167-K154).
For 64-bit Windows environments, the NCR Retail Platform Software for Windows (RPSW)
is the primary package used to install 64-bit drivers for NCR POS printers, including models like the NCR POS Printer 64-bit Driver Installation Guide
The official way to deploy these drivers on modern 64-bit systems is through NCR's unified software stack, which provides the necessary API and low-level communication drivers. Download the Software Locate the NCR RPSW 5.x
or later installer. This version is specifically designed to support Windows 10 (64-bit) and other 64-bit operating systems. Official downloads are typically managed through the NCR Voyix Support Portal or provided directly to authorized partners. Run the Installer ncr pos printer driver64 bit exclusive
Execute the RPSW installer. During setup, it will install components including NCR JavaPOS NCR RSM Local Edition
For standard Windows printing (non-OPOS), ensure the "Windows Printer Driver" component is selected. Connection & Configuration USB Printers
: Connect the printer after the software installation to ensure Windows correctly identifies the and the specific printer model (e.g., NCR 7197 Receipt Printer Virtual COM Port
: If using USB but your POS software requires a COM port, the installer includes a USB Virtual COM Port Driver that must be configured in the printer's settings. Verification Device Manager If you need me to help locate the
. You should see the printer listed under "Printers" and the corresponding communication port (EPIC Port). NCR Printer Configuration Utility
to perform diagnostic test prints and verify the cutter and density settings. Troubleshooting 64-bit Issues Driver Not Listed
: If the printer appears in Control Panel but not as a selectable printer in apps, you may need to manually add it using the "Add Printer" wizard and selecting the specific NCR port (e.g., USB001 or the EPIC port). Registry Logging
: For advanced debugging on 64-bit systems, you can enable logging by modifying the registry key HKEY_LOCAL_MACHINE\SOFTWARE\NCR\NCR POS Printer Driver and setting Microsoft Learn , or do you need help configuring a virtual COM port Once you have downloaded the legitimate
Issue with the NCR Printer 7197 Thermal Receipt. - Microsoft Learn 23 May 2014 —
Once you have downloaded the legitimate .exe or .msi package (typically named NCR_OPOS_64bit_vX.X.exe), follow this exact process:
Once the basic driver is running, optimize it for peak performance.
For Windows 10/11 64-bit POS systems, install:
| Driver Type | File Name Example | Purpose |
|-------------|------------------|---------|
| OPOS (OLE for POS) | OPOS_7167_64bit.exe | Standard for POS apps (Retail Pro, RMS, etc.) |
| Windows native (USB virtual COM) | NCR_USB_Driver_x64.msi | Direct Windows printing |
| EPSON APD (compatible with many NCRs) | APD_4.64_x64.exe | Alternative if NCR driver missing |