If your configuration file looks something like this:
<config>
<database>
<host>localhost</host>
<port>5432</port>
<name>tecdocdb</name>
<user>tecdocuser</user>
<password>tecdocpassword</password>
</database>
</config>
Ensure localhost, 5432, tecdocdb, tecdocuser, and tecdocpassword are correct.
By systematically checking each potential cause and performing these troubleshooting steps, you should be able to resolve the "loading data failed" error related to TecDoc.
It sounds like you're encountering an error where loading data failed for a "piece covering" (likely a part or article) in TecDoc, and the error points to checking the configuration file. If your configuration file looks something like this:
Here’s a structured way to troubleshoot and fix this issue:
If your office uses a shared TECDOC database:
Modern Windows systems restrict write access to Program Files and ProgramData. If TECDOC cannot write to its log or temp files because of User Account Control (UAC) or an overzealous antivirus quarantining a DLL, the configuration fails to parse. Ensure localhost , 5432 , tecdocdb , tecdocuser
If your server path frequently changes, create a symbolic link in Windows:
mklink /D C:\TECDOC_Data \\StableServerName\TECDOC_Data
Then point the configuration file to the local C:\TECDOC_Data (which redirects to the network).
Once you have fixed the error, implement these best practices to ensure it never comes back.
This sounds obvious, but context matters. Thus, the error is not merely a missing
Each component of the message reveals a layer of the problem:
Thus, the error is not merely a missing file — it is a misalignment between what the software expects and what the updated TecDoc data package provides.