For developers, the "idnow serial number install" is a code-level task.
For iOS (Swift):
For Android (Kotlin/Java):
Before you attempt an install, you must identify which IDnow product you are using. The term "serial number" applies differently across the IDnow portfolio. idnow serial number install
Once installed, open the IDnow Diagnostic Tool (installed automatically to C:\Program Files\IDnow\). For developers, the "idnow serial number install" is
If you manage fleets of IDnow connectors, use a silent install script: For Android (Kotlin/Java): Before you attempt an install,
#!/bin/bash
# Silent install for IDnow on Ubuntu 22.04
wget https://cdn.idnow.io/connector/idnow-connector_2.5.0_amd64.deb
sudo dpkg -i idnow-connector_2.5.0_amd64.deb
echo "idnow.serial.number=PROD-XXXX-YYYYY" | sudo tee -a /opt/idnow/connector/config/application.properties
sudo systemctl enable idnow-connector
sudo systemctl start idnow-connector
Turn the device over. If the sticker is faded, look for a QR code. Scan the QR code with a smartphone; the output string usually contains the S/N. Write this down. You will need it for the IDnow Partner Portal.