| Manual Title | Content Focus | |--------------|----------------| | EFT Server Administrator Guide | Installation, configuration, user/group management, security policies, event rules, auditing | | EFT Server User Guide | Web Transfer Client, mobile access, file operations, sharing, favorites | | EFT Server COM API Guide | Scripting and automation via COM objects | | EFT Server REST API Guide | Modern RESTful API control (newer versions) | | DMZ Gateway Guide | Secure edge configuration for EFT behind firewalls | | High Availability Guide | Clustering, failover, load balancing |
Let’s look at real-world problems and which specific manual chapter solves them. globalscape manuals
| Scenario | Which Manual to Use | Specific Chapter to Read | | :--- | :--- | :--- | | "My PCI audit failed because of weak ciphers." | EFT Server Admin Guide | Security > SSL/TLS Cipher Suite Configuration | | "I need to sync users from Azure AD every hour." | API Guide (REST) | Automation > Triggering LDAP Sync via Webhooks | | "The DMZ gateway is dropping connections at midnight." | DMZ Gateway Guide | Troubleshooting > Timeout Settings & Keep-Alives | | "How do I mask credit card numbers in a log?" | Auditing & Reporting Manual | Data Masking > Pattern Matching for PII | Let’s look at real-world problems and which specific
As of 2025, Globalscape has been increasingly moving toward unified help systems. Rather than separate PDFs, newer versions of EFT utilize a WebHelp platform that combines the Admin Guide, API Guide, and Release Notes into a single searchable web interface. As of 2025, Globalscape has been increasingly moving
Furthermore, with the rise of AI, Globalscape is experimenting with "Smart Manuals" inside the admin console. You can currently type natural language queries like "How do I set up a chroot jail for SFTP users?" and the embedded help will fetch the exact paragraph from the manual using semantic search.