1. "This program cannot be used" Error: If the program crashes immediately or says it cannot be used, your computer date might be set incorrectly for the software's validation. Some older resetters require you to set your PC date back a few years (e.g., to 2010 or 2015) to run them. Change the date in Windows, run the resetter, and then change the date back.
2. Communication Error:
3. The Error Persists After Reset:
| Problem | Solution | |---------|----------| | Resetter won't detect printer | Use USB, not WiFi. Install Epson driver first. | | "Communication error" | Try a different USB port or cable. Restart PC. | | Reset seems successful but error returns | Did you reset both pad counters? Try again. | | Program asks for a key/code | Some versions are time-limited. Use a newer release. | | Antivirus deletes the file | It's a false positive. Temporarily disable AV. |
Search for "Epson 1390 Adjustment Program" or "Epson 1390 Resetter". You will typically find these as .zip or .rar archives. epson 1390 resetter
Note on Compatibility:
Step 1: Enter Service Mode (The Critical Trick) The Epson 1390 will not accept a reset in normal mode. You must put it into "Service Mode." | Problem | Solution | |---------|----------| | Resetter
Step 2: Run the Adjustment Program
Step 3: Find the Waste Ink Pad Counter
Step 4: Perform the Reset
Step 5: Finalize